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Store Policy

Welcome to Shrydex.com

At Shrydex.com, we are committed to providing you with a seamless shopping experience. Below, you’ll find our store policies designed to ensure that your experience with us is as smooth and enjoyable as possible.

1. Orders and Payment

  • Order Processing: Orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.
  • Payment Methods: We accept major credit cards, debit cards, and PayPal. All payments are processed securely.

2. Shipping and Delivery

  • Shipping Time: We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and chosen shipping method.
  • International Shipping: We offer international shipping. Additional customs duties and taxes may apply depending on your country’s regulations.

3. Returns and Exchanges

  • Return Policy: We accept returns within 30 days of purchase. Items must be unused and in their original packaging. To initiate a return, please contact our customer service team for instructions.
  • Exchanges: Exchanges are subject to product availability. If you wish to exchange an item, please contact us within 30 days of purchase.
  • Refunds: Refunds will be processed to the original payment method once we receive and inspect the returned item. Please allow up to 10 business days for the refund to be reflected in your account.

4. Product Warranty

  • Warranty: We offer a 1-year warranty on all products. This warranty covers defects in materials and workmanship. It does not cover damage caused by misuse or normal wear and tear.

5. Privacy and Security

  • Privacy: We value your privacy and are committed to protecting your personal information. We do not share your information with third parties except as necessary to process your orders and fulfill legal obligations.
  • Security: Our website uses SSL encryption to ensure that your personal and payment information is secure.

6. Customer Support

  • Contact Us: If you have any questions or concerns, please contact our customer support team at:
  • Business Hours: Our customer support team is available Monday through Friday, 9 AM to 5 PM (EST).

7. Changes to Policy

  • Updates: We may update our store policies from time to time. Any changes will be posted on our website, and we encourage you to review our policies regularly.

Thank you for shopping with Shrydex.com. We appreciate your business and look forward to serving you!

Shrydex.com – Where Radiant Skin Begins